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asked in Users
App for AdminAs the admin I dont always have access to my computer or I am on the go. It would be nice to have a cell phone app for t...
1
Aug 12, 2020 at 7:37am
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asked in Users
Call Queue After Company HoursOur company hours are 9 - 5. We have three call queues, two of them are also set to 9 - 5. We have one queue we would li...
2
Aug 5, 2020 at 8:19am
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1
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asked in Users
Why are User Admins unable to download another extensions/users messages?Within the RingCentral admin portal, we noticed that Super Admins are the only ones that are able to download another us...
0
Aug 3, 2020 at 9:28am
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asked in Users
When will the training classes be updated to reflect the new admin screen setup?The current training does not reflect the same information in the new Admin interface....
0
Jun 22, 2020 at 12:29pm
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asked in Users
Call Archiver doesn't work properlyWhy doesn't the call archiver work properly?Every few days I have to go into the Archiver and check for Failed calls...
1
Jun 15, 2020 at 1:40am
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asked in Users
cannot access administrative settings on phoneI am trying to access the Administrative Settings on the Advanced Menu but it does not appear. Why? The phone is a Polyc...
0
Jun 10, 2020 at 1:16pm
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2
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